Delivery

Catalano Interiors has a full inhouse professional delivery and installation service available to our customers who have chosen to have their furniture delivered.

Catalano Interiors offers Standard Delivery where you can have your furniture delivered and placed at your front door, alternatively you can use our Room Of Choice Delivery and have your furniture delivered, assembled and installed to the room of choice. 

Our customer service team will give you an estimated delivery date, however due to unforeseen circumstances these dates are only an estimate and are subject to change. Please note that every attempt will be made to minimise any delays, as we are just as excited about you receiving your new furniture!

Once the goods are ready for delivery you will be contacted by our delivery department to schedule a delivery date. Three days prior you will be contacted again via SMS to confirm the delivery date. We ask that you reply YES and your surname to confirm the delivery, if any of the details are incorrect or you would like to reschedule your delivery please call 9350 4721. Should details change prior to delivery it is up to you to advise us. It is imperative that we have accurate and up to date delivery information including an email address and business hours contact. In the event that nobody can be home to receive your delivery or a delivery is cancelled on the day of the delivery, a redelivery charge of $110.00 (Melbourne Metro only) will apply.

The day prior you will receive another SMS and advised of an approximate 3 hour window of when your delivery will arrive. We will always attempt to arrive within this window, but this cannot be guaranteed as other deliveries on the day can take longer than anticipated and traffic conditions also can affect these timeframes.

Our delivery and installation team members require your room/s to be ready and clear with sufficient access on delivery of your furniture. It is your responsibility to forewarn us of any challenges such as narrow stairs, steep driveways, elevators or partly built homes. Further to this we ask you to protect your floors, remove objects that may be in our way that could suffer damage. Please note we are unable to move existing furniture.

Our staff will always extend every professional courtesy, care and assistance when placing your furniture where required.

When receiving your furniture, please inspect your products thoroughly before signing “received in good order and condition.” Any claims for marks, scratches, dents or any other damages will not be accepted once signed.

Metropolitan Melbourne

Postcodes 3000-3207 & 3752-3796

Small item Delivery fee: $55.00
Delivery of small item furniture to your front door (includes coffee tables, lamp tables, dining chairs, occasional chairs, stools, artwork and rugs).
DOES NOT INCLUDE ASSEMBLY OR REMOVAL OF PACKAGING

Standard Delivery fee: $110.00
Delivery to your front door with furniture placed in your room of choice.
DOES NOT INCLUDE ASSEMBLY OR REMOVAL OF PACKAGING

Delivery of Quartz/Smartstone & Marble items: $250.00
Concrete dining tables incur an extra: $40.00

Installation/Assembly Charges:
Lounge Setting +$20.00
Quartz/Smartstone & Marble +$250.00
Dining Setting +$25.00
Entertainment Unit/Buffet +$15.00
Coffee tables and occasional +$20.00
Stairs +$30.00

ALL PACKAGING AND WRAPPING MATERIALS ARE YOUR RESPONSIBILITY AND WILL BE LEFT IN A TIDY MANNER AT THE DELIVERY ADDRESS.

 

Here are some examples of how the above costs would be applied to these orders.

Purchase of 1 Occasional Chair

– Minimum delivery cost will be Small Item Delivery to front door $55
– Next level up is Standard delivery into room of choice on ground level $110

Purchase of 6 Dining Chairs

– Small item delivery to the front door $55

Purchase of Dining Table and 6 Chairs 

– Minimum delivery cost will be Standard delivery into room of choice on ground level $110
– I’d also like my setting assembled in the dining room + $25. Total delivery cost of $135
– I’d like my setting assembled and my dining room is upstairs + $55 ($25+30) Total delivery cost of $160

Purchase of a Lounge and entertainment unit etc

– Minimum delivery cost will be Standard delivery into room of choice on ground level $110
– I’d also like it assembled and set up + $35 ($20+$15).
Total delivery cost of $145

 

STORE PICK-UP:
A charge of $25.00 applies to all store pick-ups.

Available from the following stores

Dandenong 89 Frankston-Dandenong Rd, Dandenong South

Essendon DFO 150 Bulla Rd, Strathmore

Preston 19-33 Murray Rd

Taylors Lakes 399 Melton Hwy

We do not offer pick-up from our Springvale store due to access limitations.

If you choose this option our head office will be in touch to arrange a time.

OH&S prohibits CATALANO INTERIORS staff from lifting furniture outside our warehouse or stores. Make sure you bring appropriate help to load your car or truck as the item may be heavy or oversized.

Customers please note that once you have taken ownership of goods, Catalano Interiors will not be liable for any damage caused once the furniture leaves the premises. Please ensure you have inspected your goods prior to pick up.

 

WAREHOUSE PICKUP : Free

WAREHOUSE ADDRESS
123 BAKERS ROAD, COBURG NORTH, VICTORIA 3058

Warehouse pickup is available Monday to Friday 10am – 12.30pm and 1.30pm – 3pm.

If you choose this option our head office will be in touch to arrange a time.

 

Please make sure you have ropes, blankets and wrapping materials to protect and secure your goods in order to transport safely. 

OH&S prohibits CATALANO INTERIORS staff from lifting furniture outside our warehouse or stores. Make sure you bring appropriate help to load your car or truck as the item may be heavy or oversized.

Customers please note that once you have taken ownership of goods, Catalano Interiors will not be liable for any damage caused once the furniture leaves the premises. Please ensure you have inspected your goods prior to pick up.

This is to ensure the product is free of scratches, marks or any other damage. In the event a claim under warranty is required, you must return the product for repair / inspection to the Warehouse at your cost.

Delivery to areas not stated above can be available via an individual quote.

Geelong and Bellarine Peninsula 

Postcodes 3215- 3223

Small item Delivery fee: $110.00
Delivery of small item furniture to your front door (includes coffee tables, lamp tables, dining chairs, occasional chairs, stools, artwork and rugs).
DOES NOT INCLUDE ASSEMBLY OR REMOVAL OF PACKAGING

Standard Delivery fee: $150.00
Delivery to your front door with furniture placed in your room of choice.
DOES NOT INCLUDE ASSEMBLY OR REMOVAL OF PACKAGING

Delivery of Quartz/Smartstone & Marble items: $350.00
Concrete dining tables incur an extra: $40.00

Installation/Assembly Charges:
Lounge Setting +$20.00
Quartz/Smartstone & Marble +$250.00
Dining Setting +$25.00
Entertainment Unit/Buffet +$15.00
Coffee tables and occasional +$20.00
Stairs +$30.00

ALL PACKAGING AND WRAPPING MATERIALS ARE YOUR RESPONSIBILITY AND WILL BE LEFT IN A TIDY MANNER AT THE DELIVERY ADDRESS.

 

Mornington Peninsula  

Postcodes 3911-3944

Small item Delivery fee: $110.00
Delivery of small item furniture to your front door (includes coffee tables, lamp tables, dining chairs, occasional chairs, stools, artwork and rugs).
DOES NOT INCLUDE ASSEMBLY OR REMOVAL OF PACKAGING

Standard Delivery fee: $150.00
Delivery to your front door with furniture placed in your room of choice.
DOES NOT INCLUDE ASSEMBLY OR REMOVAL OF PACKAGING

Delivery of Quartz/Smartstone & Marble items: $350.00
Concrete dining tables incur an extra: $40.00

Installation/Assembly Charges:
Lounge Setting +$20.00
Quartz/Smartstone & Marble +$250.00
Concrete +$40.00
Dining Setting +$25.00
Entertainment Unit/Buffet +$15.00
Coffee tables and occasional +$20.00
Stairs +$30.00

ALL PACKAGING AND WRAPPING MATERIALS ARE YOUR RESPONSIBILITY AND WILL BE LEFT IN A TIDY MANNER AT THE DELIVERY ADDRESS.

 

Delivery to areas not stated above can be available via an individual quote.